Where is my order? Most of our products at Pata For You are delivered within 7 to 10 business days.
However, in some cases, delivery may take up to 14 business days.
This delivery method aligns with our commitment to sustainability. Instead of sending out small batches daily, we consolidate orders and ship them once we reach a certain volume. This practice helps reduce our environmental footprint and supports eco-friendly shipping.
Thank you for supporting our mission for a greener planet!
It's been over 10 business days, and I still haven't received my order. What should I do?
We truly apologize for the delay! Sometimes, shipments may be held up at customs. Please reach out to us at info@pataforyou.reamaze.com, and we will gladly help you track your package.
How can I track my order?
Once your order is shipped, you'll receive a confirmation email with your tracking number. It may take 1 to 3 business days for tracking information to become available on the courier's website. If you need help, contact us at info@pataforyou.reamaze.com with your order number or the email address you used to place the order.
I'm not satisfied with my order. What can I do?
Your satisfaction is our priority! If you receive a faulty or defective product, we're here to help. Please email us with a photo or video showing the issue, and we will guide you through the return process.
What is your refund policy?
You have 14 days from receiving your item to return it. To start the return process, email us at info@pataforyou.com. For detailed information, please refer to our refund policy.
Can I return my product without contacting you first?
No, please contact us before sending back your return. Our return address may differ from the original shipping address, and we want to ensure your return is processed smoothly.